🔧 Firmware Overview

• File name: CMU_7000C0A-NA03_11048.kwi
• Model compatibility: Mazda CX-5 and CX-9
• Years supported: 2021 – 2023
• Region: North America
• System: Mazda Connect (7th Generation / Connect 2)

✅ This firmware is intended for vehicles sold in United States, Canada, and Mexico.

🚗 Compatible Vehicle Models

Model Years Supported Market Region Mazda CX-52021–2023 United States, Canada, Mexico Mazda CX-9 2021–2023 United States, Canada, Mexico

🧰 Installation Requirements

• USB flash drive (FAT32 formatted) – minimum 4 GB
• Access to the Mazda Connect infotainment system
• Good vehicle battery or engine running during installation
• Approximately 15–30 minutes

📥 How to Check Your Current Firmware Version

1. Turn on your vehicle (ACC or ON mode).
2. Press and hold the following three buttons at the same time:
   • Music Note + Favorites + Mute (Volume)
3. The Diagnostic Menu will appear.
4. Navigate to:
   Version Information > Connected Device > CMU
5. Your current software number will be displayed. If it’s lower than 11048, you can safely update.

🛠️ Installation Instructions

⚠️ Please follow all steps carefully. Do not power off the vehicle or remove the USB drive during the process.

Step-by-step Guide:

1. Prepare USB Drive:
   • Format the USB stick using FAT32 format.
   • Copy CMU_7000C0A-NA03_11048.kwi to the root directory (not inside any folders).
2. Insert USB and Start Vehicle:
   • Insert USB into the front USB port.
   • Start the vehicle or place it in ACC mode (ensure stable power supply).
3. Enter Diagnostic Mode:
   • Press and hold: Music Note + Favorites + Mute (Volume) for about 5 seconds.
   • The Diagnostic Test Screen will appear.
4. Start Firmware Update:
   • Navigate to: System Update > Search for Update
   • The system will detect the update file.
   • Confirm to start the update process.
5. Wait for Completion:
   • The process will take 15–30 minutes.
   • Keep the vehicle on and do not remove the USB.
   • System will reboot automatically when done.
6. Confirm Update:
   • Re-enter the Diagnostic Menu and verify that the software version is now 11048.

🧑‍🔧 Troubleshooting Tips

• USB not detected?
  • Ensure file is correctly named and placed in the USB root
  • Use a FAT32-formatted USB drive (4–16 GB works best)
• Update won’t start?
  • Try another USB stick
  • Redownload the file to avoid corruption

📌 Important Notes

• This update is specific to North American Mazda vehicles (U.S.A., Canada, Mexico).
• Do not install on vehicles imported from Europe, Asia, or other regions.
• Ensure stable power during the entire update. If unsure, leave the engine running.